Into-plane operators (ITP)

More flights served on time, without radio or paper

An into-plane operator's activity follows the waves of flights: a constrained fleet, crews on shifts, cascading delays. Aircharge brings together the flight schedule, automated dispatch, the field app and the eFuel ticket in a single platform, in production at France's main airports.

Avitaillement d'un avion par oléoserveur sur réseau hydrant

The challenges for into-plane operators

Absorbing traffic peaks

Serving waves of arrivals and departures with a constrained fleet and crews, without delaying flights.

Guaranteeing qualifications

Making sure, for every fuelling, that the operator is qualified for the airline and the aircraft type.

Getting fuel tickets right

Producing fuel tickets accepted first time by the airline, the fuel supplier and customs.

Meeting JIG requirements

Keeping every refueller compliant and proving it at audit, without paper files.

Prepare the day before the first flight

Aircharge Supervision receives the flight schedule in real time and estimates, for each flight, the uplift, the fuelling duration and the departure time from the vehicle depot. Planning & Simulation derives the staff and vehicles required in 15-minute intervals.

Control the apron in real time

Automated dispatch proposes each fuel order to the most relevant qualified operator-vehicle pair. Result observed at our customers: one minute saved per fuelling, or more than eight hours every 500 fuellings.

Aircharge Dispatch sur ordinateur : planning des oléoserveurs et affectation des vols
Aircharge Refueler sur tablette : saisie d'un avitaillement, index compteur et signatures

A fuelling with no re-keying

Aircharge Refueler guides the operator on an ATEX handheld; the Controller unit reads the refueller's meter directly. The eFuel ticket is signed on screen, complete and accurate.

A non-compliant refueller stays in the depot

The Maintenance module schedules JIG routines and blocks in dispatch any refueller declared out of service.

The Synaxe method

Audit of your practices

Proposal of the most suitable solution

Implementation and configuration of the solution

Support by a dedicated contact person

Why Synaxe?

Since 2000, our teams have built the tools behind into-plane fuelling at Paris-CDG. Our solutions are in production with GPA and Airfuel at Paris-CDG, SAP at Paris-Orly and Klinzing at Basel-Mulhouse.

Working alongside into-plane operators since 2000

Over 60% of fuelling at Paris-CDG managed by our solutions

AI-native platform: automated dispatch and MCP server

Integrated with aFuel, flight data feeds and your ERP

Talk to the Aircharge team

Our team will walk you through the platform using a case close to yours: flight schedule, fleet and contracts. Call us on +33 1 55 49 07 80 or use the contact form.